Hi Just to Clarify, I was emailing Eagle out of curiosity regarding their dozer, and then passed along some comments/feedback both good and bad to them and posted some of the responses. I have no affiliation with them or their business

Hopefully they will introduce good products and or improve current offerings etc. cheers Tom
Hi Tom,
Thank you for your feedback.
We deeply understand some inconvenience customer may have,but we have our own distribution system with distributors across the world,if there is any problem regarding after sales,please contact distributors in your region for help,we may also help to push if message is passed to us from customer.
Anyway,we will use our own way to respond doubts or even attacks,providing engineering hobby fan customers a affordable and most cost&performance hydraulic model,
is always a aim we are dedicated ourselves for!
Last but not least,for the wheel loader feeded back has problem of axle,we all provided replace parts free of charge,some even already passed our warranty time.For there-designed new diff,we will see customer's situation to handle.
Sincerely,
Juan