[9W Monighan]

Is RC4X4 a full time business? I emailed them a couple months ago inquiring about one of their products and it took a couple days+ for a response.
I saw that some of their products have a disclaimer stating a 2-8 day wait before shipping.

Here is a tracking of my current order:

SAN JOSE
CA, 95134
Shipment Accepted December 01, 2011 - 12:52 pm
BELL GARDENS
CA, 90201
Depart USPS Sort Facility December 02, 2011 -
SAN JOSE
CA, 95125
Accepted at USPS Origin Sort Facility December 02, 2011 - 7:53 am
BELL GARDENS
CA, 90201
Processed at USPS Origin Sort Facility December 02, 2011 - 9:08 am
WARRENDALE
PA, 15095
Processed through USPS Sort Facility December 05, 2011 - 5:59 am
PITTSBURGH
PA, 15242
Arrival at Post Office December 06, 2011 - 7:24 am
Sorting Complete December 06, 2011 - 9:33 am
Out for Delivery December 06, 2