Video of Eagle Dozer Prototype

RCKiwi · #1 01-13-2015, 02:18 AM

Yep, ok. - i got that wrong - well, directed my response to the wrong person rather. But the theme remains the same - making a toy, appliance, whatever is only going a very small way to forging a good, dependable name. Quality, backup/customer support and service, irrespective if a warranty period has expired or not means a heck of alot. I always believe a happy content customer is worth far more than shifting stock. A customer will be the most passive effect advertising tool of goods and service. And now with almost every home in the developed world wired together on this electronic rollercoaster - a slip up or bad quality/service will not take long to spread....not long at all.

osikasculptor · #2 01-13-2015, 09:34 AM

My own view is that it takes a long time to develop a good reputation and only a few moments to undermine it. It also isn't about perfection but learning, moving forward and continually improving whatever you do! Cheers, Tom
P.S. If Eagle forwards me any more videos or specifications on the Dozer, I'll pass them along

RCKiwi · #3 01-13-2015, 02:33 PM

Quote:

Originally Posted by osikasculptor

My own view is that it takes a long time to develop a good reputation and only a few moments to undermine it.

.

Absolutely agree!!!!!!

Quote:

Originally Posted by osikasculptor

It also isn't about perfection but learning, moving forward and continually improving whatever you do! ..............

That's quite a good personal mantra, but if I was about to spend $2-$3k on a product where the manufacturer openly stated that getting it bang on was not our intention, instead we were using this as a learning platform and are now dumping it on the market to fund our next little experiment, well, needless to say, they would not be getting my hard earned $$$$$
If these manufacturers dumping products on the market had a decent amount of R & D, they might find the finished product stands a good chance of lasting for more then 10 hours as Lil Giants found.

So I've read my posts back and it may seem like I'm having a go, I'm not. Just having a vent I guess? We all work hard to earn our "toy" money and some of these prices are getting up there for what would seem an entry level machine. You're in good communication with a supplier it would seem - so please pass on my concern that these products need rigorous testing.........a few minutes in some soil in a parking lot doesn't cut it.

Regards,
Glenn

osikasculptor · #4 01-13-2015, 04:35 PM

Agreed, the reason I got my 4200 excavator is after I saw a video on youtube/Digging with Martin; I contacted Martin and he said his machine has held up after years of using it for up to 50 hours per week or more! Cheers, Tom