Eagle Machine

[RCP57]

Originally Posted by Rimrock

Sorry to learn about your experience concerning aiming for this deal. You are naturally fully entitled to spend your money elsewhere. I am pretty sure there was no 'intention of fraud' from any of the parties involved here at all, but rather misunderstandings regarding payment channels. The company has been in business for at least 4-5 years and sold hundreds of their machines all over the world and put lots of effort into developing new equipment it seams, as the recent fine dozer.
I don't mean to be a 'viceguy', but I guess most of us that has been using PayPal are aware of their fee of 3-4%. So in order for the receiver to get 7000, one needs to send a higher amount, like 7200-7300 (I don't have the exact fees at hand). With bank transfer the fee is usually quite much less. I personally like the so called 'safety', which I have no experience with so far, of using PayPal, but it has a cost naturally. (I've bought a couple of RC cars on Ebay, from private persons in Germany, and they asked me to do a bank transfer. I was not very comfortable with it, but seeing the sellers had been on ebay for years, and with good ratings, and it all went well in these cases. But sending money abroad like this to private persons, is something I don't recommend. When I later learned that Ebay take 10% in fee from the seller (not for large goods like automobiles and so on), and in addition to 3-4% for PayPal, I understand the quest for an bank transfer with an relative small fixed fee involved)

You are absolutely right. To use PayPal they are losing 3.9% off of the ticket price in this situation. I don't know what the rate is for a bank transfer but I am sure it's much less if anything at all. If you collect the money for shipping, the PayPal fee also comes off of that amount so you lose again there. Another thing with PayPal is that the buyer has 180 days to file a claim against the seller. So basically, 5 1/2 months from now a buyer can say you did something wrong as a seller and PayPal will take the money back from you until it gets sorted out. Buyer has product, PayPal takes back the money and holds it, and seller has nothing other than being left with a mad scramble to prove you did nothing wrong so that you get the money back. I think having 6 months to file a claim is ridiculous but that's the rules so I'm sure it's another reason they don't like PayPal. With my little business it is the easiest system to use but losing 2.9-3.9% off of everything including shipping charges hurts. Whether you are small potatoes like me or big like Eagle, it makes a difference. I think if they were scamming people with the bank transfer, they would be out of business already because bad news travels fast.

I don't blame you for being a little mifted Ed. A deal should be a deal but it sounds like the left hand didn't know what the right was doing in this case.

[Rimrock]

Originally Posted by RCP57

You are absolutely right. To use PayPal they are losing 3.9% off of the ticket price in this situation. I don't know what the rate is for a bank transfer but I am sure it's much less if anything at all. If you collect the money for shipping, the PayPal fee also comes off of that amount so you lose again there. Another thing with PayPal is that the buyer has 180 days to file a claim against the seller. So basically, 5 1/2 months from now a buyer can say you did something wrong as a seller and PayPal will take the money back from you until it gets sorted out. Buyer has product, PayPal takes back the money and holds it, and seller has nothing other than being left with a mad scramble to prove you did nothing wrong so that you get the money back. I think having 6 months to file a claim is ridiculous but that's the rules so I'm sure it's another reason they don't like PayPal. With my little business it is the easiest system to use but losing 2.9-3.9% off of everything including shipping charges hurts. Whether you are small potatoes like me or big like Eagle, it makes a difference. I think if they were scamming people with the bank transfer, they would be out of business already because bad news travels fast.

I don't blame you for being a little mifted Ed. A deal should be a deal but it sounds like the left hand didn't know what the right was doing in this case.

I'm planning to expand my small RC business a bit, and looking at the option of Paypal, especially when it comes to international sales. Reading more about it on the web now, it seams that buyers have more protection than sellers. It's quite scary that a buyer can mess around with a product for like 5 months, then file a claim and so on. I am not so eager about Paypal, as it can be quite risky, and expensive, for honest sellers. But as for me as a buyer at e.g. ebay, it's quick and easy with Paypal, and one have this feeling of 'safety'. I guess most companies like Premacon, Fumotec, Eagle, prefers bank transfere in advance. And as you say, it's a small world in this hobby, and word goes quick around..