Eagle Machinery 1/14 Earth Mover 870K Hydraulic Wheel Loader ??

[Kaan]

i sent him an email that i would like to return this and get a replacement, here is the answer that he sent me back
''as replacement, as we told you, machine was ok when we tested here in china,long distance transportation may cause varies kinds of problem, but this should not be undertaken by us,besides, these are all not big problem, but can be all solved, so we do not agree to return, please cooperate with us to solve the problem.''
they are joke
don't know what to do.

[Rimrock]

Damage during transportation naturally can happen now and then...but hard to see that stuff like hoses will blow, and valve blocks start leaking even if the box got some hits during transportation.. See if you can get a new valve block out of them at least. The hoses and servoes are possible sorting out.

[Northern Farmer]

Originally Posted by Rimrock

Damage during transportation naturally can happen now and then...but hard to see that stuff like hoses will blow, and valve blocks start leaking even if the box got some hits during transportation.. See if you can get a new valve block out of them at least. The hoses and servoes are possible sorting out.

Exactly what I was thinking. What condition was the wooden crate when it was delivered ? Any impact marks on it Kaan ? My 4200 came well packaged with foam lining on the inside of the walls of the wooden crate...I really can't see it moving much during transport.

[Rimrock]

Originally Posted by Northern Farmer

Exactly what I was thinking. What condition was the wooden crate when it was delivered ? Any impact marks on it Kaan ? My 4200 came well packaged with foam lining on the inside of the walls of the wooden crate...I really can't see it moving much during transport.

Yeah, I've seen these wooden crates myself, the machines are pretty good protected in there. For a hose to break, the whole crate possible needs to be really seriously smashed..

[thebigo]

Originally Posted by Kaan

i sent him an email that i would like to return this and get a replacement, here is the answer that he sent me back
''as replacement, as we told you, machine was ok when we tested here in china,long distance transportation may cause varies kinds of problem, but this should not be undertaken by us,besides, these are all not big problem, but can be all solved, so we do not agree to return, please cooperate with us to solve the problem.''
they are joke
don't know what to do.

Try to be patient for now, and allow Eagle to help you correct the problem, these machine rarely come without problems, but they can be fixed. I do realize that you have paid a considerable amount of money and want everything to be right, but I think you will be happy once these small problems are fixed.

David

[Kaan]

Thank you for all the support guys, i will keep you guys updated.

I got a question though, brushless motor works kind of off, it wants to turn but looks like something holding it, sometimes it works couple of seconds and i can control the bucket but then stops. Any idea why it might do that?