MORPOWER pump & valve

[rockNmayhem]

Well I received my pump and valve block today and I can't wait to try them out but unfortunately I will be waiting a little longer before I can use them as I received a broken valve block today.

I was so excited when I got the package today it was in great shape so I opened it up to find lots of bubble wrap inside. I pulled out the pump first and opened it up. All great and dandy with no problems. Started opening the valve wrapped in bubble wrap as well and all of a sudden out came a fitting, then another and all of a sudden I was shocked to see that they were not extras like I had hoped but two ports from the center of the valve block itself.

I have no idea how they could have broken in shipping as there was no damage to anything else inside the box or to the box but there they lay broken completely off clean at the block.

I sent the company an email this evening and I will be waiting for a reply but I have no doubts as they are really great to communicate with and are willing to take care of anything I have needed so far.

I'm not saying anything was their fault or the postal service just an unfortunate event that happens every now and then.

Here are some pics if anybody is interested in some close ups of the valve block (granted this one is broken) but gives an idea of what they look like. The machine work is very nice as well and I was amazed that it came with metal geared servos already installed.





And as you can see the package it came in is in near perfect condition.



I will keep everyone updated as how well this is taken care of.

Tyler

[ihbuilder]

Tyler , that's an easy fix you just need new fittings and an easy out . looks like a over tightening of brass fittings issue .

[cosworth34677]

Originally Posted by ihbuilder

Tyler , that's an easy fix you just need new fittings and an easy out . looks like a over tightening of brass fittings issue .

secound that. go to your local auto parts store they should have a easyout kit there cheap but come in way to handy not to have.

[rockNmayhem]

Originally Posted by ihbuilder

Tyler , that's an easy fix you just need new fittings and an easy out . looks like a over tightening of brass fittings issue .

Steve that's what I'm assuming of course but I would like them to take care of their mistake if they would politely. I have no problem at all getting some different nipples or making my own at all thats the easy part. I will probably just take the rest of the threads out once I hear back from them thought.

Originally Posted by cosworth34677

secound that. go to your local auto parts store they should have a easyout kit there cheap but come in way to handy not to have.

Cosworth, I have plenty of easy outs around here or I even have plenty of other tools to make whatever I need. Like I said to Steve, I will wait to hear from them first before I start doing anything to the valve as it's no major problem to me. I am in no rush for these parts right now luckily so I can let them sit for a few days without issue.

Tyler