wedico 345 excavator-track stopped

[smolden52]

Hello Lil giants,
I emailed him yesterday and awaiting some kind of reply. He sold it to me rtr, and after having it on the floor for awhile I noted the track assemblies are bent out slightly. I contacted vcs with photos and he replied, "thats the way it should look"!! After some better photos with arrows (!) he said it must have bent slightly in shipping. Which obviously it had, as he said it wasn't shipped that way. Unit had been on thin plywood in the sitting upright in the bottom of the box, and I suspicion the carton was "high dropped" to bend the track assemblies. I looks that the main top piece to bottom track unit is the bent part, and will be re-bendable when removed. I have to do some disassembling at this point anyway to fix the track, so may look to the other repair. The unit was sold to me as a no return. Which I accept that,Just hoping for some help from vcs.